Cisema | Customer Feedback Form

Your Company Name

Your Name

Your Email

1. Which of the following services have you used in the past 1 year (tick all relevant)?

Medical Device Class I filing
IVD Class I filing
Medical Device Class II or Class III registration
IVD Class II or Class III registration
NMPA Legal Agent service
Feasibility Study Report
Clinical Trial Protocol Design
Clinical Research Organisation (CRO) service to conduct clinical trial in China
QMS Consultancy
Drug Master File (DMF) filing support
General cosmetics filing
Special cosmetics registration
NMPA Domestic Responsible Person service
Others

Other Services

2. Where did you first hear about us?

Other Sources

3. Cisema provides regulatory information that is helpful and up-to-date.

Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Strongly AgreeItem #1 Strongly Agree	AgreeItem #1 Agree	NeutralItem #1 Neutral	DisagreeItem #1 Disagree	Strongly DisagreeItem #1 Strongly Disagree

4. Cisema reply to queries and emails in a reasonable timeframe.

Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Strongly AgreeItem #1 Strongly Agree	AgreeItem #1 Agree	NeutralItem #1 Neutral	DisagreeItem #1 Disagree	Strongly DisagreeItem #1 Strongly Disagree

5. The work quality of Cisema has met my expectations.

Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Strongly AgreeItem #1 Strongly Agree	AgreeItem #1 Agree	NeutralItem #1 Neutral	DisagreeItem #1 Disagree	Strongly DisagreeItem #1 Strongly Disagree

6. The monthly newsletter provides useful knowledge.

Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Strongly AgreeItem #1 Strongly Agree	AgreeItem #1 Agree	NeutralItem #1 Neutral	DisagreeItem #1 Disagree	Strongly DisagreeItem #1 Strongly Disagree

7. Overall, we would rate Cisema’s performance to be excellent.

Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Strongly AgreeItem #1 Strongly Agree	AgreeItem #1 Agree	NeutralItem #1 Neutral	DisagreeItem #1 Disagree	Strongly DisagreeItem #1 Strongly Disagree

8. Please leave a message that we can share on our website to future customers. You can do so anonymously or by agreeing to provide your company name together with it

Leave a message with my company’s name disclosed
Leave a message but anonymously

You may select one of the following messages that you find most suitable or submit your own (your company name will accompany the message):

What other customers have said

Cisema exceeded our expectations by offering us with turnkey solutions which added great value to our business.
We were impressed by Cisema for displaying a high degree of professionalism, efficiency and dedication to achieve our goals.
We were delighted to have Cisema as our regulatory affairs consultant and for guiding us to positive results.
We were satisfied with the services provided by Cisema and for delivering the results as agreed.
None of the above

Or use your own words

Write and submit my own testimonial
Upload my testimonial using my company’s template

You may select one of the following messages that you find most suitable or submit your own (the message will be made anonymous):

What other customers have said

Cisema exceeded our expectations by offering us with turnkey solutions which added great value to our business.
We were impressed by Cisema for displaying a high degree of professionalism, efficiency and dedication to achieve our goals.
We were delighted to have Cisema as our regulatory affairs consultant and for guiding us to positive results.
We were satisfied with the services provided by Cisema and for delivering the results as agreed.
None of the above

Or use your own words

Write and submit my own testimonial

Upload a testimonial

Click or drag a file to this area to upload.

GDPR Agreement

I hereby agree that my personal data provided in this form will be stored and processed. If you wish to revoke your consent later, you can do so at any time by email to officehk@cisema.com. You can find more information about the handling of personal data in our privacy statement.

Cisema Feedback Form

Cisema Feedback Form