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Cisema Feedback Form
Cisema Feedback Form
Cisema Feedback Form
Please provide your feedback as we continually strive to delight you, our customer.
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Your Company Name
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Your Name
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Your Email
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1. Which of the following services have you used in the past 1 year (tick all relevant)?
NMPA Class I filing
NMPA Class II or Class III submission
NMPA Legal Agent service
QMS Consultancy
NMPA Domestic Responsible Person service
Feasibility Study Report
Clinical Trial Protocol Design
Clinical Research Organisation (CRO) service to conduct clinical trial in China
Others
Other Services
2. Where did you first hear about us?
Customer referral
Trade Show
Conference
Webinar
Internet search
Social media
Others
Other Sources
3. The information provided by Cisema is always helpful.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Item #1 Strongly Disagree
Item #1 Disagree
Item #1 Neutral
Item #1 Agree
Item #1 Strongly Agree
4. Cisema always reply to queries and emails in an acceptable timeframe.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Item #1 Strongly Disagree
Item #1 Disagree
Item #1 Neutral
Item #1 Agree
Item #1 Strongly Agree
5. The work carried out by Cisema is of high quality.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Item #1 Strongly Disagree
Item #1 Disagree
Item #1 Neutral
Item #1 Agree
Item #1 Strongly Agree
6. The monthly newsletter contains relevant and helpful articles.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Item #1 Strongly Disagree
Item #1 Disagree
Item #1 Neutral
Item #1 Agree
Item #1 Strongly Agree
7. Cisema communicates new regulatory requirements effectively.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Item #1 Strongly Disagree
Item #1 Disagree
Item #1 Neutral
Item #1 Agree
Item #1 Strongly Agree
8. Cisema’s fees are reasonable.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Item #1 Strongly Disagree
Item #1 Disagree
Item #1 Neutral
Item #1 Agree
Item #1 Strongly Agree
9. Overall, we would rate Cisema’s performance to be excellent.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Item #1 Strongly Disagree
Item #1 Disagree
Item #1 Neutral
Item #1 Agree
Item #1 Strongly Agree
10. Please provide us with any other feedback on the service you are receiving.
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